Mediation – In House
Equip your managers and leaders with the skills they need to prevent disagreements escalate out of control.
Conflict in the workplace causes a decrease in productivity, increase in absence and a lowering of morale across the entire business as well as costing the company thousands of pounds each year.
This one day course equips delegates with the core mediations skills they need to ‘nip’ conflict in the bud.
By attending this course delegates will know:
- How to recognise the early warning signs of conflict.
- How to develop a dispute resolution strategy or action plan.
- How to use a useful model to consistently get the best results from difficult conversations:This course can also act as a ‘stepping stone’ to more formal mediation and dispute resolution training for managers who wish to develop these skills further.