Resolution Academy

In partnership with


Resolution training for Leaders and Mediators

Next Course: 2019 Professional Mediators Skills Course

Our training courses will benefit anyone who needs to resolve conflict and dispute, be that as a professional mediator, as a leader in an organisation, or in the community.

We’re based on the Island of Jersey, which is a great location to experience a transformational course. International students (those not from Jersey) can apply to us for a sponsorship contribution towards the costs of accommodation and travel.

Our aim is to equip you to transform attitude, behaviour and contradiction – to manage conflict to everyones benefit, and take advantage of negotiation situations; Lawyers, Directors, Managers, Planners, Project Managers, HR specialists, Ombudsmen, Customer Services and Customer Complaints teams – all prospective mediators and those who can benefit immensely from using mediative techniques to change things transformationally across a wide range of issues and sectors.

We currently run a variety of training courses and programmes:

  • Mediation Training : two different academic levels of courses in Mediation, with three optional pathways for the professional skills course
  • In-house mediation training
  • Difficult conversations courses
  • Negotiation skills.
  • Resolute leaders programme

To bring the highest possible academic and practical benefit that is itself a transformation experience, many of our courses – and all of our accredited courses – have been developed with, and accredited by, The Institute of Law Jersey and Queen Margaret University, recognised by the Chartered Institute of Arbitrators  as a course provider. We are also accredited by the Professional Mediators Association.

Our accredited courses are led by Craig Cathcart, Associate Head in the Business, Enterprise and Management Division at QMU Edinburgh and take place at the Institute of Law Jersey.

Resolute Leaders programme – growing confidence through courage

Aimed those needing to gain confidence, courage, knowledge and practical skills to contribute as exceptional members of the Board, senior or critical teams, and for situations involving multi-participant and larger scale conflict management, difficult conversations and focused mediative skills.

Click here for our Leadership Summit programme for Company Board members, Trusts, Critical Operational teams etc.

Contact us for dates of our next Mediation Training Courses. 01534 730234

The Resolution Centre’s Professional Accreditation Programme

Successful delegates from our accredited programmes are eligible to enter our professional accreditation programme at a separate cost.

This will enable them to practice as professional mediators with The Resolution Centre, in line with our established accreditation process.

Talk to us about how we can work together to progress your training and improve our service delivery.