What is The Resolution Centre?

The Resolution Centre is a leading offshore resolution centre in the Channel Islands. Our mission is to create a step change in how we use successfully engage in resolution processes with people, and build a more harmonious society and a better future, together. We do that providing through independent and impartial dispute resolution, learning and leadership interventions.

We are a Social Enterprise which means that our business is based upon strategies to maximise improvements in human and social well-being.

How can The Resolution Centre Help?

We are professional ADR specialists, intent on enabling success for individuals and organisations through leadership and conflict resolution.

Here you can find a Mediator, Family Dispute Resolution Practitioner, Facilitator, Arbitrator, Adjudicator or Trainer to help you or your organisation. We provide workplace, commercial, construction, community and family mediation Jersey

Who is The Resolution Centre for?

We provide dispute resolution services, training and leadership coaching for all sectors including Private, Commercial, Family and Workplace.

The Resolution Centre is a fully inclusive and confidential environment for everyone. We provide training and mediation for our local community in the Channel Islands and also work with companies internationally.

Additionally, we provide professional mediation training, coaching and workshops for lawyers and judiciary.

We work mainly in the Channel Islands and UK mainland, and offshore jurisdictions.

We’re intent on leading a cultural movement that changes how people are creating a much better future, together.

We believe in the power of the individual voice, the power of diversity, and the power of common goals.

Our values reflect our beliefs,  and our behaviours that are most important to us in moving towards our vision.

The Resolution Centre is a Social Enterprise which means that our business is based upon strategies to maximise improvements in human and social well-being.

Our social impact is central to the mission of the business. We are financially independent, have defined social objectives and we operate within an environmentally responsible way.

We are a community focused company. Our social mission is as core to our success as any potential profit.

As a social enterprise, we commit to a social mission to tangibly increase well-being in our society through the much greater engagement in resolution services, and build a much better future, together.

We will do that through

• increasing the use of alternative resolution processes through The Resolution Centre and other ADR providers.
• reducing stress deriving from conflict, attitude and behaviours, and broken relationships.
• reduced sickness at work, less time in HR processes, less Court time, less stress, fewer allegations of bullying and harassment, fewer public profile conflicts, better negotiation in politics and in our lives

• Run our business so that we
  • Make our money from delivering good business and services
  • Cover our own costs in the long-term (though like any business, it may need help to get started)
  • Put the majority of any profits back into achieving our social mission. We do that in three main ways
    • We innovate new services and products
    • We provide pro and low bono services
    • We sponsor individuals and individuals
  • Pay reasonable salaries to its staff

Find out more here: Social Enterprise Explained

Our Partners are Clair, James and Howard. We’d love to chat about how we can help you change things, over a coffee perhaps or come and see us (do email or let one of us know first, so that we can make sure we’re there!)

Lets put some names to faces, and if you’d like to contact our team more privately, please email info@theresolutioncentre.com where our administrator will be able to ensure your message is dealt with privacy and discretion.

Howard Le Cornu

Chief Executive: MCIArb MBA; Accredited Commercial and Workplace Mediator, Executive Coach, NLP Practitioner

howard@theresolutioncentre.com

Clair Cousins

Managing Partner; Workplace and NFM Trained Family Mediator

clair@theresolutioncentre.com

James Naish

Non-Executive Director: BA (Hons) Dipl. Arch., Dip. Adj., RIBA, FCIArb Chartered Architect, Construction Adjudicator & Accredited Mediator

james@theresolutioncentre.com

Charlotte Valeur - MCIArb

Chair - The Resolution Board

board@theresolutioncentre.com

Mark Smithers

CEO of Problem Resolutions Ltd. - and associate with The Resolution Centre for our large team mediation work in hospital and health services.

info@theresolutioncentre.com

Nasir Khan

Independent Advisor, Multi-faith diversity champion and Dispute Board advocate with Network Rail UK

Craig Cathcart

Academic Partner QMU Edinburgh

The Resolution Centre and its partners are accredited by and/or members of:

The Resolution Centre is closely affiliated with the Chartered Institute of Arbitrators. Our directors are members or Fellows of the Institute, and our training partner (Queen Margaret University Edinburgh) is a registered course provider (RCP) with the CIArb. Our Directors: James Naish FCIArb is currently Chair of the local CIArb in the Channel Islands and Howard Le Cornu MCIArb is on the Channel Islands Committee.

QMU delivers The Resolution Centres’ accredited training for Mediator, in partnership with the Institute of Law (IoL) Jersey. Courses within the programme extend from mediation awareness, professional mediation skills (accredited by the CIArb and IoL) and a variety of day courses such as Negotiation skills and Difficult conversations.

The Institute of Law was founded to provide a focus for academic study and professional education in Jersey as a leading offshore centre for legal research and learning, providing a vibrant and stimulating environment for all its students, and accrediting our CPD and professional courses. We’re pleased that successful participants on our accredited training are able to join the annual Institute of Law graduation ceremony.

As individual members of the IAF, we are facilitators called upon to fill an impartial role in helping groups become more effective. The IAF act as process guides to create a balance between participation and results, and we adopt the IAF Code of Ethics in our work as facilitators (and as coaches, and mediators)

International Coach Federation (ICF) Members represent the highest quality of professional coaching. As individual members, the ICF is committed to helping us be the best coaches we can be with access to cutting-edge research, local and global ICF coaching communities. We align to the ICF Core Competencies as the foundation of our skills and approach.

The Professional Mediators' Association (PMA) provides standards, codes of ethics, CPD and networking for mediators in the UK. Their aim is "to improve the quality of mediation for users and consumers by setting clear standards and guidelines for practice."